How To Verify Your ID And Complete Facial Recognition

*The driver's license verification and facial recognition process is started after your phone number has been verified.

  1. From the main account screen, next to Identity, press "Verify."

  1. Enter your address, city, state, zip code, and birth date, then press "Continue."

  1. You can either scan the QR code (if you're on a desktop) or send the link to your phone via text by pressing "Send link to phone." The code/link will take you to Plaid's Identity Verification software.

  1. Select the identity document type you would like to use and follow the Capture instructions.

  1. Follow the Selfie Check instructions.

  1. If the verification process is successful, you will see a message saying "Successfully Verified," and you will see a success message on your main account screen.

  1. You will now see a green checkmark next to "Identity."

*Identity verification technology is provided by Plaid Identity Verification.

Still need help? Contact Us Contact Us